Legal
Terms of service
The agreement between you and us for using Linkubit.
Draft — review required before launch
This text is written against what the system actually does, and every company-specific detail is left as a {{PLACEHOLDER}} to be filled in. It has not been reviewed by a lawyer, and DPDP and GDPR exposure here is real. Do not publish it as-is.
Last updated 16 August 2026
On this page
At a glance
- Your contacts, conversations and configuration stay yours — we do not sell them or use them to train models.
- You are responsible for having a lawful basis to contact people, and the acceptable use policy is part of these terms.
- The AI agent replies under your name on your configuration, but it will never deny being an AI — that is not configurable.
- You can leave at any time and take an export; on termination we delete your data within the stated window.
- Liability is capped at recent fees, as is usual — the placeholders below still need a lawyer's review.
1. The agreement
These terms are between you and {{LEGAL_ENTITY_NAME}}. Using Linkubit means accepting them. If you are agreeing on behalf of a company, you confirm you can bind it.
2. Your account
You are responsible for who you invite and what they do. Keep credentials secure and tell us promptly about unauthorised access.
3. Your data stays yours
You own the contacts, conversations and configuration you put into Linkubit. We process them to run the service, as described in the privacy policy and the data processing addendum. We do not sell your data and we do not use your customers' messages to train models.
4. What you send
You are responsible for having a lawful basis to contact the people you contact, and for the content of what you send. The acceptable use policy forms part of these terms, and breaching it may result in sending being paused or the account terminated.
5. Automated messages
Linkubit can reply on your behalf. You configure what the agent may do — which tools it can use, what it must capture before acting, when it must hand over to a person — and you remain responsible for what is sent under your name. One thing is not configurable: the agent will not deny being an AI if someone asks directly.
6. Availability
We aim for high availability and will give notice of planned maintenance where we can. We do not currently offer a contractual uptime commitment; when we do, it will be a separate agreement rather than a line in this one.
7. Fees
Fees, billing frequency and payment terms are as agreed in writing with you. Usage is metered from the first day of your account, so any invoice can be reconciled against a per-event record.
8. Ending it
You may stop using Linkubit at any time and request an export of your data. We may terminate for material breach, or for non-payment after notice. On termination we delete your data within {{DELETION_WINDOW_DAYS}} days, except suppression hashes, which persist for the reason set out in the privacy policy.
9. Liability
To the extent the law allows, neither party is liable for indirect or consequential loss, and our aggregate liability is limited to the fees you paid in the preceding {{LIABILITY_PERIOD_MONTHS}} months. Nothing limits liability that cannot lawfully be limited.
10. Governing law
These terms are governed by the laws of {{GOVERNING_LAW_JURISDICTION}}, and the courts of {{COURT_JURISDICTION}} have exclusive jurisdiction.
11. Contact
{{LEGAL_EMAIL}} · {{REGISTERED_ADDRESS}}