WhatsApp CRM for car and two-wheeler dealerships in India
A dealership's WhatsApp gets the same enquiry from the same buyer who also filled a form on the brand site. Linkubit answers car and two-wheeler dealerships' enquiries within a minute, asks variant, colour and whether they want a test drive at home, sends the on-road price from your list, books the test drive and reminds it, collects the loan papers, and tells the owner when the vehicle is ready and when the service is due.
Linkubit answers a vehicle enquiry on WhatsApp within a minute, captures model, variant, budget, exchange and finance needs, quotes the on-road price only from your price list, books and reminds the test drive, and follows the buyer through booking, loan documents, delivery and service reminders. A sales consultant sees a lead with the variant already chosen.
Qualifies on
- Model and variant, or the segment and budget
- Colour, and how flexible
- Exchange vehicle — make, year, kilometres
- Finance needed, and pre-approved or not
- Purchase timeline — this month, this quarter
- Test drive at the showroom or at home
None of this is hardcoded. It is a schema you edit, which is why a completely different business runs on the same system.
The price list is the only price
On-road quotes from your list, with the ex-showroom figure beside them
The assistant sends the on-road price for the variant and city from your list, with the breakdown attached. A discount it was not given does not exist; an exchange bonus is a person's conversation.
- A variant not on the list is not quoted
- The deal opens at the list price
quote_rates blocked — volume not captured yet
Sales Agent
The negotiation is human
Discounts, exchange values and corporate offers go to a consultant
The moment a buyer asks for a better price, the rule hands the thread to a sales consultant with the variant, the exchange and the finance need already captured.
- Handover is explicit, in both directions
- The consultant sees the whole thread
Sales Agent
Internal note · good running volume, taking this one — Rohan
Rohan · took over
Also built for this market
Brand-site leads and walk-ins, one record
A buyer who filled the brand's form, messaged on WhatsApp and walked in on Saturday is one contact with one history.
After the sale, the service
Service reminders by date or odometer, and a launch message only to leads whose enquiry matched the segment.
From enquiry to first service, on WhatsApp
What a vehicle enquiry looks like when the assistant handles the first minute, the quote, the test drive and the paperwork, and a consultant handles the price conversation.
The enquiry lands, and is answered in under a minute
From the brand's lead form, a Click-to-WhatsApp ad, a portal or a walk-in. The assistant replies with the consultant's name and two questions — which variant and colour, and a test drive at the showroom or at home.
It qualifies before it quotes
Model, variant, colour, exchange vehicle, finance, timeline. Written onto the lead as the buyer answers. The on-road price goes out only once variant and city are known.
The on-road price, from the list
Ex-showroom, RTO, insurance and handling from your price list, the breakdown attached, a validity date, and one question: want the EMI options?
The test drive, booked and reminded
The assistant proposes slots; the confirmation carries the showroom or the buyer's address and a reminder to carry the licence, and asks for a YES.
The consultant closes
A buyer who asks for a discount, an exchange value or a corporate offer is handed to a consultant with every field filled and the thread attached.
Booking, finance, delivery
The booking receipt goes into the thread with the delivery window and the next step. One message lists the loan documents with a date. When PDI is done, the delivery slot and the balance in one message.
Service, and the next car
Service reminders when the date or the odometer says so. A launch in the segment the buyer asked about, once, with consent and a STOP line.
The templates a dealership sends
Eight WhatsApp message templates for dealerships — enquiry received, on-road price, test drive booked, booking received, loan documents, ready for delivery, service due and a matching launch. Each is written the way Meta's review reads it.
| Template | Category | When it goes out |
|---|---|---|
| Enquiry received | Utility | A buyer enquires about a model from an ad, a portal or a walk-in form. |
| On-road price | Utility | Variant and city are known. |
| Test drive booked | Utility | A slot is confirmed. |
| Booking received | Utility | The booking amount has landed. |
| Loan documents | Utility | The finance file needs papers. |
| Ready for delivery | Utility | PDI is done and the vehicle is ready. |
| Service due | Utility | A scheduled service is due by date or odometer. |
| Matching launch | Marketing | A new model or variant lands in a segment a lead enquired about. |
Each template opens on its own page with the variables, a filled example and what Meta’s review objects to. Utility and authentication templates cost ₹0.115 a message in India, marketing ₹0.8631 — the pricing guide has the rest.
Questions dealerships ask
Does Linkubit connect to the OEM's DMS or lead portal?
There is no connector to a dealer management system today. Brand-site leads reach Linkubit as emails or WhatsApp messages and land on the same contact record as a walk-in or an ad lead; the pipeline is Linkubit's.
Can the AI negotiate the price?
No. It quotes the on-road price from your list for the variant and city, and hands the thread to a consultant the moment a buyer asks for a discount, an exchange value or a corporate scheme, with everything captured so far.
How are booking amounts collected?
A payment request in the chat at the list amount — UPI or card on WhatsApp where your number has a payment configuration, a Razorpay link otherwise — paid into the dealership's own account. The booking is recorded from the payment.
Can it handle service reminders too?
Yes. A service reminder for a vehicle the customer owns is a utility message under Meta's rules; the assistant sends it when the date or the odometer reading says so and books the slot from the reply.
Read next
Ready to put your sales on autopilot?
Start with the car & bike dealers setupOnboarding starts from this industry's description — edit it, and the workspace is configured from what you wrote. No card.