Linkubit
SolutionsAny industry

WhatsApp automation for any business that sells through conversations

No page for your industry? The assistant is not built per industry. You describe what you sell and what a conversation should achieve, and it is configured from that — the questions it asks, the rule that stops it quoting early, the messages it sends.

In short

Linkubit is not built per industry. You describe what you sell and what a conversation should achieve; the product proposes the fields to capture, the rule that blocks a quote until they are known, the scoring rules, the workflows and the first WhatsApp templates; you edit them. A business with no page here is set up exactly the way one with a page is.

What you tell it

  • What you sell, and to whom
  • The questions to ask before a quote, a shortlist or a booking
  • What it may never say — a price it was not given, an opinion it is not licensed for
  • What goes to a person, and when
  • What a good conversation ends with
  • When to follow up, and when to stop

None of this is hardcoded. It is a schema you edit, which is why a completely different business runs on the same system.

The fields are a schema you edit

Two businesses, one product, different questions

A forwarder qualifies on lane, mode and volume; a property consultancy on requirement, micro-market and carpet area. Neither is code. Each is a set of fields on the lead — type, options, required or not — that the assistant asks for and writes onto the record.

  • A tenant's own field wins over anything the product infers
  • Scoring rules and workflows read the same fields

Freight forwarder

LaneNhava Sheva → Jebel AliModeFCLVolume24 TEU/moIncoterm

Property consultancy

RequirementOfficeMicro-marketWhitefieldCarpet area12,000 sq ftBudget
One schema definition drives extraction, the agent's questions, the admin forms and the filters.

The rule is code, not a prompt

What it may not do is enforced outside the model

A quote before the required fields exist, a price not on the catalogue, a topic you said goes to a person — each is a rule checked before a reply is written. A persuasive customer cannot talk the assistant past a check the model cannot reach.

  • A blocked tool is refused, not quietly skipped
  • A rule that edits the rules is an approval a person grants

Never quote before lane and volume are captured

Tool blocked

Hazardous cargo always goes to a human

Escalated

Discounts above 10% need a manager

Approval required
Enforced at three points outside the model: before a tool runs, before anything sends, and on every reply.

What set-up asks you to type

This is the example shown on the first step of onboarding, word for word. Yours replaces the business, the questions and the ending. The product reads it and proposes the configuration; the paragraph is the whole of what it needs from you to start.

Wada Solar designs and installs rooftop solar systems in Pune — 3 to 10 kW for homes, up to 50 kW for shops, clinics and small factories. Most customers come from Google and word of mouth, and they message on WhatsApp to ask what a system costs and whether it makes sense for their roof.

The agent should answer like a helpful engineer, not a salesperson: explain how subsidy and net metering work, ask about their monthly electricity bill, roof type and area, and whether they own the property. It should never quote a final price — prices depend on a site survey — but it can give the typical range from our rate card and say a person will confirm.

A good conversation ends with a site survey booked (free, within a week). Complaints, refunds or anything about warranties go to a person. Follow up politely if someone goes quiet for a day, then again after a week; drop it after that.

Which shape is your business?

The industries are grouped by the shape of the sale, not the sector, because that is what decides the configuration. Find yours; the industry pages under it are the closest written-up examples, and the use cases are what your workspace will run.

Quote per enquiry

Every enquiry is priced on its answers — so the assistant asks before it quotes, and a person sees a complete brief.

Runs onQuotes & estimates, Lead qualification, Follow-ups & re-engagement

Written upCommercial property, Residential real estate, Travel agencies, Car & bike dealers, Loan & insurance agents, Solar & home improvement, Interior designers & architects

Appointments & bookings

The sale is a slot, a visit, a table or a room. The assistant offers, confirms, reminds and reschedules; a person confirms what cannot be walked back.

Runs onAppointment booking, Follow-ups & re-engagement, Payment collection

Written upEducation & coaching, Clinics & healthcare, Salons & spas, Gyms & fitness studios, Hotels & resorts, Home services & repairs, Event & wedding planners

Catalogue & orders

A price list, an order, a payment, a delivery. The assistant recommends from what you loaded and never quotes a price you did not.

Runs onCatalogue selling, Order updates & COD, Payment collection

Written upD2C & e-commerce, Jewellers, Restaurants & cloud kitchens, Retail stores

B2B & professional services

A brief, a proposal, a contract. Longer sales with more people on both sides, where the first reply and the handover decide the account.

Runs onLead qualification, Quotes & estimates, Appointment booking

Written upFreight & logistics, Manufacturers & B2B suppliers, IT services, SaaS & agencies, CA, legal & consulting firms

Questions people ask

My industry is not on the list. Does that mean it is not for me?

No. The list is the industries written up so far, not the industries the product runs in. The assistant is configured from a description of your business — the questions it asks, the rule that blocks a quote, the templates it sends are all read off what you tell it — so a business nobody has written a page for is set up the same way as one that has.

What does set-up actually involve?

A name, a website if you have one, a paragraph about what you sell and what a conversation should achieve, the channels you use and your currency. The example on this page is the paragraph, verbatim. From it the product proposes the fields to capture, the rules, the scoring, the workflows, the quick-reply buttons and the first template drafts; you edit them on the dashboard.

Does it need a product catalogue?

Only if you sell listed things. A freight forwarder or a consultant has no catalogue and qualifies on fields instead; a retailer or a restaurant loads one and the assistant quotes from it. Both are the same product with different configuration.

What if my business does two of these things?

Most do. A clinic books appointments and collects balances; a manufacturer quotes and then sends dispatch updates. Each use case is a set of fields, rules and templates, and a workspace can carry several. Start from the one the first message is usually about.

Or describe your business and see what it proposes

Sign-up takes the paragraph above, in your words, and configures a workspace from it. Fourteen days of the Pro plan, no card, and the configuration it proposes is yours to edit before anything is sent.

Describe your business →

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