WhatsApp automation for travel agencies and tour operators in India
A traveller messages four agencies on a Sunday evening and books with the one that answers. Linkubit answers travel agencies' and tour operators' enquiries on WhatsApp within a minute, asks dates, travellers and budget, sends the itinerary and quote from your packages with a validity date, collects the passports and the balance, and sends the departure details the night they pack.
Linkubit answers a trip enquiry on WhatsApp within a minute, captures dates, travellers, budget and preferences, quotes only from your package list with a validity date, books the trip, collects documents and the balance in the thread, and sends departure details two days out. A consultant sees a lead with the brief already written.
Qualifies on
- Destination, or open to suggestions
- Travel dates, and how fixed
- Number of travellers, and children's ages
- Budget per person, all-in
- Flights included or land only
- Hotel category, visa status, special requests
None of this is hardcoded. It is a schema you edit, which is why a completely different business runs on the same system.
Dates, pax, budget — then a quote
No itinerary before the brief is complete
A rule blocks the quote until dates, travellers and budget are known. A quote redone three times is a consultant's afternoon.
- The missing field is named and asked for
- Enforced in code, outside the model
quote_rates blocked — volume not captured yet
Sales Agent
The price has a validity date
Quotes come from your packages, and expire
Airfares move. Every quote carries the package price and a date after which it is re-quoted, and the deal opens at that price.
- A package not on the list is not quoted
- A custom itinerary is priced by a person
Last inbound message · yesterday, 6:12 pm
Free-form replies are locked — send an approved template
Also built for this market
Passports in the thread
One message lists every document with a date and why it matters; the photos land beside the booking rather than in a consultant's phone gallery.
Seasonal ideas, one person at a time
A lead who mentioned Diwali gets one message about a trip that suits Diwali — not every lead getting every season's brochure.
From enquiry to welcome home, on WhatsApp
What a trip enquiry looks like when the assistant handles the first minute, the quote, the paperwork and the reminders, and a consultant handles the itinerary that needs a person.
The enquiry lands, and is answered in under a minute
From an ad, an Instagram post, the website or a referral. The assistant replies with the consultant's name and three questions — dates, travellers, budget per person.
It qualifies before it quotes
Destination, dates and flexibility, travellers and ages, budget, flights or land only, hotel category, visa status. Written onto the lead as the traveller answers. A rule blocks the quote until dates, pax and budget are known.
The itinerary and the quote, with a validity date
The package price per person, the inclusions in the text, the day-by-day itinerary attached, and the date the price holds until. A custom trip goes to a consultant with the brief already written.
Booked, with the balance and the date
The deposit is requested in the chat at the package price. The confirmation carries the reference, what was received, the balance and when it is due.
Documents, balance, departure
One message lists passports and forms with a date and why the date matters. The balance is reminded seven days out with a link. Two days before departure, everything — flight, terminal, check-in time, driver, vouchers — in one message.
Welcome home, and next year
Two days after return, one question about the trip. Months later, one idea for the dates they mentioned. Both marketing, both with consent and a STOP line.
The templates an agency sends
Eight WhatsApp message templates for travel — enquiry received, itinerary and quote, booking confirmed, documents needed, balance due, departure details, a trip idea and welcome home. Each is written the way Meta's review reads it.
| Template | Category | When it goes out |
|---|---|---|
| Enquiry received | Utility | A traveller asks about a destination or package. |
| Itinerary and quote | Utility | Dates, pax and budget are known and the itinerary is priced. |
| Booking confirmed | Utility | The deposit or full payment has landed. |
| Documents needed | Utility | A visa or airline needs passport copies and forms. |
| Balance due | Utility | The balance is due in seven days. |
| Departure details | Utility | Two days before departure. |
| Trip idea | Marketing | A lead mentioned dates or a season and did not book. |
| Welcome home | Marketing | Two days after return. |
Each template opens on its own page with the variables, a filled example and what Meta’s review objects to. Utility and authentication templates cost ₹0.115 a message in India, marketing ₹0.8631 — the pricing guide has the rest.
Questions travel agencys ask
Can the AI build a custom itinerary?
It quotes packages you have listed, with their inclusions and a validity date. A trip that needs building from scratch is handed to a consultant with the brief — dates, travellers, budget, preferences — already captured, which is the part that used to take three messages.
Does it handle visas and passports?
It asks for the documents a booking needs, lists them in one message with a date, and keeps what arrives in the thread. It does not file visa applications.
How is the deposit collected?
A payment request in the chat at the package price — UPI or card on WhatsApp where your number has a payment configuration, a Razorpay link otherwise — paid into your own account. The booking is confirmed from the payment.
Will it spam my old customers with packages?
No. A trip idea goes to one person, once, based on dates they gave you, only if they opted in, with a STOP line. There is no seasonal blast.
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