How Linkubit works
From the first message to the paid order: what you set up, what the AI does on its own, and exactly where you come in.
Set up in an afternoon
Four steps, no developer, and nothing goes to a customer until you say so.
Connect your WhatsApp number
Through Meta’s own signup, in about ten minutes. It stays your number, in your own Meta account. Instagram, Messenger and your Gmail, Outlook or Zoho mailbox connect the same way.
Tell it about your business
Paste your website and add your price list, brochures or menus. Linkubit reads them and drafts how it should answer, what to ask before quoting, and when to bring you in.
Check the draft and set your rules
Read what it plans to say, change anything in plain words, and set the lines it must not cross: no discounts above 10%, refunds go to a person, never promise a delivery date.
Decide who handles what
Invite your team, choose who owns new leads, and where alerts go. Then open Test agent in the inbox and chat with it as a customer would, before a real customer ever does.
One enquiry, start to finish
A sample furniture shop in Pune. Watch what the AI asks, the price it quotes, when it hands over to your team, and the deal that lands on your board.
It starts with your Diwali offer to 1,240 past buyers who said yes to hearing from you.
Asked before it quoted
Your rule says fabric or leatherette first. One question, and the price was right the first time.
Quoted from your price list
₹34,650 is your catalogue’s ₹38,500 less the 10% Diwali offer, not a number the AI chose. It can’t invent a price or a bigger discount.
Handed over at the right moment
A call about colours needs a person. Neha got the chat with everything above it, and closed the sale.
Where you come in
The AI handles the routine. These are the moments it hands to you.
A short list of chats that need you
Discount requests, big orders, anyone who asks for a person: they land on one list with the reason, and the person who owns the chat is told straight away.
Take over any chat, any time
Reply from the inbox and the AI steps back from that chat until someone hands it back. The customer sees one conversation throughout.
Approve replies before they go
For a new number or a sensitive line of business, have the AI draft every reply and send nothing until a person approves or edits it.
Change how it works in a sentence
“Ask for the pin code before quoting” or “Send hot leads to Neha”: type it, review the change, and it applies to the next conversation.
Questions people ask first
Do I need a developer to set it up?
No. Connecting your number happens in Meta’s own popup, and everything else is filled in from your website and documents. Most businesses are answering customers the same day.
Can I keep using the WhatsApp Business app?
Yes. Connect your number with the WhatsApp Business app option and the app keeps working on your phone. Your contacts and recent chats come across, and when you reply from the phone, that chat is handed to you so the AI doesn’t answer on top of you.
Will customers know it's an AI?
It never pretends to be a person. If a customer asks, it says it's an assistant for your business, and anyone who wants a person is passed to your team.
What does the AI do when it doesn’t know the answer?
It says it will check and passes the chat to your team with the question, instead of guessing. It only quotes prices from your catalogue.
Can I try it before customers see it?
Yes. Test agent in the inbox lets you chat with it as a customer would, using your real price list and rules, so you can adjust it before going live.
Can customers pay inside the chat?
Yes. You or the AI can send a payment request for a product in your catalogue, and the customer pays by UPI in the chat or through a payment link. The money goes straight to your own payment account, and the deal is marked won when it arrives.
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