What customers asked for and you don't list, and knowledge you can price first

Week of 19 October 2026AI agentInboxWebsite

• When a customer asks for something your catalogue doesn't list, it is collected with how often it came up. Needs you shows it under Improve the AI, with Add to catalogue, Add to knowledge, or We don't sell this, which the AI then stops offering.
• Adding a website to Knowledge reads the whole site or the pages you choose. The Add dialog shows what a document will cost before anything is uploaded, and a document is charged per page as it is added.
• The AI's schedule and your closures are in the agent editor, so a message that arrives out of hours waits for a person instead of being answered as if you were open. The opt-out line can be switched off, and is never added on Instagram or Messenger.
• A new person is welcomed once, with a Support button that opens WhatsApp or email to us. Assigned to me counts people, the way the inbox list shows them.
• The website was rewritten around how owners buy: a day with Linkubit on the home page, a How it works page with a walkthrough in the current app, and every guide and comparison brought up to date.