Linkubit
CA, legal & consulting firmsUtility · updated 19 September 2026

WhatsApp template: consultation confirmed

Once a partner has confirmed the consultation time.

In short

A utility template, sent once a partner has confirmed the consultation time. Usually sent outside the 24-hour window, so it is charged: ₹0.115 per message in India, before GST.

The template

Hi {{1}}, your consultation on {{2}} with {{3}} is confirmed for {{4}} at {{5}}, {{6}}. Please bring or send {{7}} beforehand. Reply YES to confirm or RESCHEDULE.

Utility · 7 variables

Variables

  1. {{1}} — Client name
  2. {{2}} — Matter
  3. {{3}} — Professional's name and designation
  4. {{4}} — Date
  5. {{5}} — Time
  6. {{6}} — Office address or 'on a video call — link to follow'
  7. {{7}} — Documents to bring

Filled in

Hi Mr Iyer, your consultation on GST registration with CA Meenakshi Rao is confirmed for Friday 3 October at 3 pm, 2nd Floor, Brigade Towers. Please bring or send your PAN, Aadhaar and rent agreement beforehand. Reply YES to confirm or RESCHEDULE.

When to send it, and what gets it rejected

Confirmed by a person. No advice, no outcome, no 'we will get you a refund' in a template — Meta reads it as a claim and the profession reads it as a promise. YES and RESCHEDULE as buttons.

Submitting it to Meta

Create it in WhatsApp Manager (or through your tool) with the category Utility, paste the body with the {{n}} variables, and give each variable a sample value from the example above — Meta’s review reads the samples. Approval usually takes minutes to a few hours. If it comes back re-categorised as marketing, a line in the body reads as promotional; remove it rather than argue.

What it costs to send

In India, Meta charges ₹0.115 per delivered message for a utility template, plus 18% GST, when it is sent outside the customer’s 24-hour window. Inside the window it has been charged at the same rate since 1 October 2026. The pricing guide has the full rate card; Linkubit adds nothing to it.

Send it without typing it

In Linkubit this template is a step the assistant sends on its own when the moment arrives — the enquiry lands, the visit is booked, the shipment moves — with the variables filled from the record. Start free and connect your number.

Questions about this template

Is "Consultation booked" a utility or a marketing template?

Utility. It is about the customer's own transaction, so it needs no separate opt-in, and it is charged at the utility rate inside and outside the 24-hour window since 1 October 2026.

What does it cost to send "Consultation booked" in India?

₹0.115 per delivered message before 18% GST, on Meta's published rate as read on 18 September 2026. It is usually sent outside the window, so it is charged from the first message. Meta bills your own account; nothing is added.

Can I change the wording of "Consultation booked"?

Yes. Keep the variables in order and none at the start or end of the body, keep the category honest — no offer, discount or "limited time" line in a utility message — and resubmit; the previous version keeps working until the new one is approved. The template checker tests a draft before you submit it.

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