WhatsApp template: event enquiry received
The moment an event or wedding enquiry arrives.
A utility template, sent the moment an event or wedding enquiry arrives. Usually sent inside the customer's 24-hour window, where it is charged at the utility rate since 1 October 2026.
The template
Hi {{1}}, thanks for asking about {{2}} on {{3}}. {{4}} from {{5}} here — {{6}}. To put a proposal together we will ask about the city, the guest count and what you would like us to handle. Reply here.Variables
{{1}}— Client name{{2}}— Event type{{3}}— Date or range{{4}}— Planner's name{{5}}— Company{{6}}— 'that date is open' or 'let me check that date and come back to you'
Filled in
Hi Ananya, thanks for asking about a wedding on 14 February. Rhea from Marigold Events here — that date is open. To put a proposal together we will ask about the city, the guest count and what you would like us to handle. Reply here.
When to send it, and what gets it rejected
Inside the window, so free. The date line is filled from the booked-dates document the assistant reads; a clash or a doubt is 'let me check', handed to a person. No package price here.
Submitting it to Meta
Create it in WhatsApp Manager (or through your tool) with the category Utility, paste the body with the {{n}} variables, and give each variable a sample value from the example above — Meta’s review reads the samples. Approval usually takes minutes to a few hours. If it comes back re-categorised as marketing, a line in the body reads as promotional; remove it rather than argue.
What it costs to send
In India, Meta charges ₹0.115 per delivered message for a utility template, plus 18% GST, when it is sent outside the customer’s 24-hour window. Inside the window it has been charged at the same rate since 1 October 2026. The pricing guide has the full rate card; Linkubit adds nothing to it.
Send it without typing it
In Linkubit this template is a step the assistant sends on its own when the moment arrives — the enquiry lands, the visit is booked, the shipment moves — with the variables filled from the record. Start free and connect your number.
Questions about this template
Is "Enquiry received" a utility or a marketing template?
Utility. It is about the customer's own transaction, so it needs no separate opt-in, and it is charged at the utility rate inside and outside the 24-hour window since 1 October 2026.
What does it cost to send "Enquiry received" in India?
₹0.115 per delivered message before 18% GST, on Meta's published rate as read on 18 September 2026. It is usually sent inside the customer's 24-hour window, where it has been charged at the same rate since 1 October 2026. Meta bills your own account; nothing is added.
Can I change the wording of "Enquiry received"?
Yes. Keep the variables in order and none at the start or end of the body, keep the category honest — no offer, discount or "limited time" line in a utility message — and resubmit; the previous version keeps working until the new one is approved. The template checker tests a draft before you submit it.
More templates for event & wedding planners
- Venue visit booked — Once a person has confirmed the visit or the consultation.
- Proposal ready — When the planner has priced the brief.
- Final details — The week before the event.
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