WhatsApp template: free trial session confirmed
The moment a trial time is agreed.
A utility template, sent the moment a trial time is agreed. Usually sent inside the customer's 24-hour window, where it is charged at the utility rate since 1 October 2026.
The template
Hi {{1}}, your trial {{2}} session is confirmed for {{3}} at {{4}} at {{5}}. Ask for {{6}} at the desk. Bring {{7}}. Reply YES to confirm or RESCHEDULE.Variables
{{1}}— Customer name{{2}}— Class or batch{{3}}— Date{{4}}— Time{{5}}— Branch{{6}}— Trainer or front desk name{{7}}— What to bring
Filled in
Hi Aman, your trial strength session is confirmed for Monday 29 September at 7 am at HSR Layout. Ask for Coach Vikram at the desk. Bring a towel, a water bottle and training shoes. Reply YES to confirm or RESCHEDULE.
When to send it, and what gets it rejected
Inside the window, so free. 'Ask for' a named person is what turns a trial into a conversation at the desk. No plan prices in the confirmation; the follow-up after the trial carries them.
Submitting it to Meta
Create it in WhatsApp Manager (or through your tool) with the category Utility, paste the body with the {{n}} variables, and give each variable a sample value from the example above — Meta’s review reads the samples. Approval usually takes minutes to a few hours. If it comes back re-categorised as marketing, a line in the body reads as promotional; remove it rather than argue.
What it costs to send
In India, Meta charges ₹0.115 per delivered message for a utility template, plus 18% GST, when it is sent outside the customer’s 24-hour window. Inside the window it has been charged at the same rate since 1 October 2026. The pricing guide has the full rate card; Linkubit adds nothing to it.
Send it without typing it
In Linkubit this template is a step the assistant sends on its own when the moment arrives — the enquiry lands, the visit is booked, the shipment moves — with the variables filled from the record. Start free and connect your number.
Questions about this template
Is "Trial confirmed" a utility or a marketing template?
Utility. It is about the customer's own transaction, so it needs no separate opt-in, and it is charged at the utility rate inside and outside the 24-hour window since 1 October 2026.
What does it cost to send "Trial confirmed" in India?
₹0.115 per delivered message before 18% GST, on Meta's published rate as read on 18 September 2026. It is usually sent inside the customer's 24-hour window, where it has been charged at the same rate since 1 October 2026. Meta bills your own account; nothing is added.
Can I change the wording of "Trial confirmed"?
Yes. Keep the variables in order and none at the start or end of the body, keep the category honest — no offer, discount or "limited time" line in a utility message — and resubmit; the previous version keeps working until the new one is approved. The template checker tests a draft before you submit it.
More templates for gyms & fitness studios
- Membership activated — When the membership payment lands.
- Renewal due — Seven days before a membership ends, and on the day.
- Batch timing change — When a batch's timing changes or a day is closed — to that batch only.
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