WhatsApp automation for gyms, yoga and fitness studios in India
A gym enquiry is answered by the gym that replies before the motivation fades. Linkubit answers within a minute, asks the goal and the timing, books a trial session, sends the plan prices from your list, takes the membership payment in the chat, and reminds the renewal before the member lapses.
Linkubit answers a gym or studio enquiry on WhatsApp within a minute, captures goal, preferred timing, plan interest and branch, books a trial inside the batch timings you set and reminds it twice, quotes plan prices from your list, sends the membership payment request with a UPI link, and reminds renewals before they lapse. A medical question is handed to a person.
Qualifies on
- Goal — weight loss, strength, yoga, a sport, rehab
- Preferred timing — morning, evening, weekends
- Plan interest — monthly, quarterly, annual, PT
- Branch, for a chain
- New to training, or returning
- Any medical condition to flag to a trainer
None of this is hardcoded. It is a schema you edit, which is why a completely different business runs on the same system.
The trial is the sale
Booked in the chat, reminded twice, followed up the same day
Trial times from the batch timings you gave it; the confirmation says what to bring; reminders ask for a YES. The follow-up after the trial quotes the plan the person asked about, at the listed price, with a link.
- The trial lands on the pipeline with an outcome to record
- A no-show is offered the next times
Sales Agent
Confirming a visit is a human action — the agent can only propose
Kavya · confirmed the visit
Renewals that are not lost
Reminded before expiry, paid in the chat
Expiry is a field. Seven days out and on the day, a reminder with the renewal price from your list and a UPI link. 'Already paid' is checked against the gateway; a lapsed member gets one message a month later, then nothing.
- The amount is the listed plan price, never a negotiated number
- A discount is a person's decision on the dashboard
Step 1 · Introduction
Sent · opened twiceStep 2 · Case study
Sent · repliedReply received
“Interested — can you call Tuesday?”
Step 3 · Break-up email
cancelledAlso built for this market
Medical questions go to a trainer
A rule escalates on injury, pregnancy, a condition or a diet plan, before a reply exists. The assistant books and reminds; it does not advise on training.
Batch changes, told to the batch
A timing change or a holiday closure goes as a utility message to the members in that batch — not to everyone — with a reply that reopens the conversation.
PT packages from the catalogue
Personal training packages are products with sessions and prices; sessions remaining is a field the assistant answers from, and a top-up is a payment request.
From enquiry to a renewing member
What a gym enquiry looks like when the first minute, the trial, the payment and the renewal are handled, and a trainer handles the training.
Answered in a minute, goal and timing captured
"Monthly fees?" is answered with the plan prices from your list and two questions — what are you training for, and mornings or evenings.
The trial, booked
Three times from the batch timings that fit; the confirmation says what to bring and who to ask for; reminders the evening before and two hours ahead.
After the trial, the plan
The same evening: the plan they asked about at its listed price, a payment request with a UPI link, and the trainer's note from the session if one was recorded.
Member, with the details on the record
Plan, start date, expiry, batch, trainer — fields. A batch timing change reaches only that batch. A medical question goes to a trainer.
Renewed before it lapses
Seven days out and on the day, the renewal price and the link. A lapsed member is nudged once a month later with a STOP line, then left alone.
The templates a gym sends
Four WhatsApp message templates for gyms and studios — trial session confirmed, membership activated, renewal due, and a batch timing change. Each is written the way Meta's review reads it.
| Template | Category | When it goes out |
|---|---|---|
| Trial confirmed | Utility | The moment a trial time is agreed. |
| Membership activated | Utility | When the membership payment lands. |
| Renewal due | Utility | Seven days before a membership ends, and on the day. |
| Batch timing change | Utility | When a batch's timing changes or a day is closed — to that batch only. |
Each template opens on its own page with the variables, a filled example and what Meta’s review objects to. Utility and authentication templates cost ₹0.115 a message in India, marketing ₹0.8631 — the pricing guide has the rest.
Questions gyms ask
Can it take membership payments?
Yes — a payment request at the listed plan price, paid by UPI or card in the chat through your own gateway account, with the receipt in the thread and the membership dates written onto the record.
Will it give training or diet advice?
No. A rule hands any medical, injury or diet question to a trainer before a reply is written. The assistant books, reminds, quotes listed prices and answers from the documents you loaded.
How does it handle renewals?
Expiry is a field. A reminder seven days out and on the day, each with the renewal price and a link; 'already paid' is checked against the gateway; a lapsed member gets one message a month later, then nothing.
Can it message a whole batch about a change?
A timing change or a closure goes as a utility message to the members in that batch, and a reply from any of them reopens their own conversation.
Read next
Ready to put your sales on autopilot?
Start with the gyms & fitness studios setupOnboarding starts from this industry's description — edit it, and the workspace is configured from what you wrote. No card.