Linkubit
Interior designers & architectsUtility · updated 19 September 2026

WhatsApp template: milestone payment due

A few days before a milestone in the signed contract.

In short

A utility template, sent a few days before a milestone in the signed contract. Usually sent outside the 24-hour window, so it is charged: ₹0.115 per message in India, before GST.

The template

Hi {{1}}, the {{2}} milestone on your project is due on {{3}}: {{4}}. Pay here: {{5}}. Work on {{6}} starts once it is received. Reply here if you have already paid.

Utility · 6 variables

Variables

  1. {{1}} — Client name
  2. {{2}} — Milestone name
  3. {{3}} — Due date
  4. {{4}} — Amount with currency
  5. {{5}} — Payment link
  6. {{6}} — What the milestone unlocks

Filled in

Hi Sanjana, the material milestone on your project is due on 8 October: ₹5,52,000. Pay here: https://pay.example/m/AM118-2. Work on the modular kitchen starts once it is received. Reply here if you have already paid.

When to send it, and what gets it rejected

A milestone in a contract the client signed is utility. Say what the payment unlocks, not what happens if it is late. 'Already paid' is matched against the gateway by the assistant, so the reply line is real.

Submitting it to Meta

Create it in WhatsApp Manager (or through your tool) with the category Utility, paste the body with the {{n}} variables, and give each variable a sample value from the example above — Meta’s review reads the samples. Approval usually takes minutes to a few hours. If it comes back re-categorised as marketing, a line in the body reads as promotional; remove it rather than argue.

What it costs to send

In India, Meta charges ₹0.115 per delivered message for a utility template, plus 18% GST, when it is sent outside the customer’s 24-hour window. Inside the window it has been charged at the same rate since 1 October 2026. The pricing guide has the full rate card; Linkubit adds nothing to it.

Send it without typing it

In Linkubit this template is a step the assistant sends on its own when the moment arrives — the enquiry lands, the visit is booked, the shipment moves — with the variables filled from the record. Start free and connect your number.

Questions about this template

Is "Milestone payment due" a utility or a marketing template?

Utility. It is about the customer's own transaction, so it needs no separate opt-in, and it is charged at the utility rate inside and outside the 24-hour window since 1 October 2026.

What does it cost to send "Milestone payment due" in India?

₹0.115 per delivered message before 18% GST, on Meta's published rate as read on 18 September 2026. It is usually sent outside the window, so it is charged from the first message. Meta bills your own account; nothing is added.

Can I change the wording of "Milestone payment due"?

Yes. Keep the variables in order and none at the start or end of the body, keep the category honest — no offer, discount or "limited time" line in a utility message — and resubmit; the previous version keeps working until the new one is approved. The template checker tests a draft before you submit it.

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