WhatsApp template: table reservation confirmed
Once the floor has said yes to a reservation request.
A utility template, sent once the floor has said yes to a reservation request. Usually sent outside the 24-hour window, so it is charged: ₹0.115 per message in India, before GST.
The template
Hi {{1}}, your table for {{2}} is confirmed for {{3}} at {{4}} at {{5}}. We hold tables for {{6}} minutes. Reply YES to confirm or CANCEL if plans change.Variables
{{1}}— Customer name{{2}}— Party size{{3}}— Date{{4}}— Time{{5}}— Restaurant and branch{{6}}— Hold time
Filled in
Hi Divya, your table for 6 is confirmed for Saturday 27 September at 8:30 pm at Ember, Indiranagar. We hold tables for 15 minutes. Reply YES to confirm or CANCEL if plans change.
When to send it, and what gets it rejected
Sent after a person confirms the table — the assistant captures date, time and party size and puts the request on the floor manager's list. The hold line is your policy; the reminder two hours ahead asks for a YES again.
Submitting it to Meta
Create it in WhatsApp Manager (or through your tool) with the category Utility, paste the body with the {{n}} variables, and give each variable a sample value from the example above — Meta’s review reads the samples. Approval usually takes minutes to a few hours. If it comes back re-categorised as marketing, a line in the body reads as promotional; remove it rather than argue.
What it costs to send
In India, Meta charges ₹0.115 per delivered message for a utility template, plus 18% GST, when it is sent outside the customer’s 24-hour window. Inside the window it has been charged at the same rate since 1 October 2026. The pricing guide has the full rate card; Linkubit adds nothing to it.
Send it without typing it
In Linkubit this template is a step the assistant sends on its own when the moment arrives — the enquiry lands, the visit is booked, the shipment moves — with the variables filled from the record. Start free and connect your number.
Questions about this template
Is "Reservation confirmed" a utility or a marketing template?
Utility. It is about the customer's own transaction, so it needs no separate opt-in, and it is charged at the utility rate inside and outside the 24-hour window since 1 October 2026.
What does it cost to send "Reservation confirmed" in India?
₹0.115 per delivered message before 18% GST, on Meta's published rate as read on 18 September 2026. It is usually sent outside the window, so it is charged from the first message. Meta bills your own account; nothing is added.
Can I change the wording of "Reservation confirmed"?
Yes. Keep the variables in order and none at the start or end of the body, keep the category honest — no offer, discount or "limited time" line in a utility message — and resubmit; the previous version keeps working until the new one is approved. The template checker tests a draft before you submit it.
More templates for restaurants & cloud kitchens
- Order confirmed — When a direct order is paid, or a COD order is confirmed with a YES.
- Order ready — When the order leaves the kitchen.
- Catering quote ready — When the catering manager has priced an enquiry the assistant qualified.
All templates for restaurants & cloud kitchens · Every industry
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