WhatsApp template: RFQ received
The moment a request for quotation arrives, from any channel.
A utility template, sent the moment a request for quotation arrives, from any channel. Usually sent inside the customer's 24-hour window, where it is charged at the utility rate since 1 October 2026.
The template
Hi {{1}}, we have your enquiry for {{2}}. Reference {{3}}. To quote accurately we need the specification and the quantity — reply here with both and {{4}} will have a quotation to you by {{5}}.Variables
{{1}}— Buyer name{{2}}— Product, briefly{{3}}— Enquiry reference{{4}}— Sales person's name{{5}}— Time or date
Filled in
Hi Mr Agarwal, we have your enquiry for 5-ply corrugated boxes. Reference RQ-7720. To quote accurately we need the specification and the quantity — reply here with both and Sunil will have a quotation to you by tomorrow noon.
When to send it, and what gets it rejected
Inside the window, so free. Asks the two fields every price depends on; the assistant asks the rest — delivery city, timeline, GST entity — one message at a time. The reference is what the buyer's purchase desk searches for.
Submitting it to Meta
Create it in WhatsApp Manager (or through your tool) with the category Utility, paste the body with the {{n}} variables, and give each variable a sample value from the example above — Meta’s review reads the samples. Approval usually takes minutes to a few hours. If it comes back re-categorised as marketing, a line in the body reads as promotional; remove it rather than argue.
What it costs to send
In India, Meta charges ₹0.115 per delivered message for a utility template, plus 18% GST, when it is sent outside the customer’s 24-hour window. Inside the window it has been charged at the same rate since 1 October 2026. The pricing guide has the full rate card; Linkubit adds nothing to it.
Send it without typing it
In Linkubit this template is a step the assistant sends on its own when the moment arrives — the enquiry lands, the visit is booked, the shipment moves — with the variables filled from the record. Start free and connect your number.
Questions about this template
Is "RFQ received" a utility or a marketing template?
Utility. It is about the customer's own transaction, so it needs no separate opt-in, and it is charged at the utility rate inside and outside the 24-hour window since 1 October 2026.
What does it cost to send "RFQ received" in India?
₹0.115 per delivered message before 18% GST, on Meta's published rate as read on 18 September 2026. It is usually sent inside the customer's 24-hour window, where it has been charged at the same rate since 1 October 2026. Meta bills your own account; nothing is added.
Can I change the wording of "RFQ received"?
Yes. Keep the variables in order and none at the start or end of the body, keep the category honest — no offer, discount or "limited time" line in a utility message — and resubmit; the previous version keeps working until the new one is approved. The template checker tests a draft before you submit it.
More templates for manufacturers & b2b suppliers
- Missing specifications — The enquiry cannot be priced — no grade, no size, no quantity, no delivery point.
- Quotation sent — When pricing has a number for the reference.
- Dispatch update — When an order leaves the factory.
All templates for manufacturers & b2b suppliers · Every industry
Ready to put your sales on autopilot?
Start freeNo coding required. No credit card required.