WhatsApp automation for manufacturers, wholesalers and B2B suppliers
A buyer who sends the same RFQ to twelve suppliers buys from the one who asks the right question first. Linkubit answers within a minute, captures specification, quantity, delivery city and timeline, refuses to quote before the MOQ and the spec are known, hands your desk a complete enquiry, and keeps the proforma, the advance and the dispatch in one thread.
Linkubit answers a B2B enquiry on WhatsApp or email within a minute, captures product, specification, quantity, delivery location, timeline and GST details, refuses to quote until the fields a price depends on are known, quotes listed products at listed prices and hands a custom spec to your desk, sends the quotation with the number in the text, and follows the order through proforma, advance and dispatch. A distributor's repeat order is understood from the record.
Qualifies on
- Product and specification — grade, size, finish, standard
- Quantity, and whether it meets the MOQ
- Delivery city, and ex-works or delivered
- Timeline, and one-off or recurring
- GST number and billing entity
- Sample needed first, or straight to order
None of this is hardcoded. It is a schema you edit, which is why a completely different business runs on the same system.
Qualified before it reaches pricing
No quote before spec, quantity and delivery are on the record
A rule blocks the quotation until the fields your price depends on are captured. A listed product is quoted at its listed price for a quantity at or above the MOQ; a custom specification goes to your desk as a complete enquiry with a deadline.
- The block is a rule in code, not a hope in a prompt
- Missing details are asked for in one message, not three
quote_rates blocked — volume not captured yet
Sales Agent
The dealer and the end customer
One account, several people, one thread per person
A purchase manager, an owner and an accounts clerk from the same buyer are three contacts on one company record. The order is the company's; the conversation is each person's; the assistant knows which is which.
- Company fields — credit terms, price list — apply to everyone at it
- A new person at a known company is not a new lead
Freight forwarder
Property consultancy
Also built for this market
Samples, tracked
A sample request is a field and a task; the dispatch and the follow-up after it arrives are messages in the thread, and the order that follows is priced from the same list.
Repeat orders in one line
"Same as last month" is understood from the record — the assistant confirms the items, the quantity and the delivered price, and sends the proforma.
Credit and disputes go to a person
A rule hands a credit request, an overdue account or a quality complaint to a person before a reply exists, with the order history on the record.
From RFQ to dispatch, on WhatsApp
What a B2B enquiry looks like when the first minute, the qualifying, the quotation and the order updates are handled, and your desk handles the price and the production.
Answered in a minute, with a reference
An IndiaMART lead, a WhatsApp forward or an email — acknowledged with a reference and two questions: the specification, and the quantity. Both are on the record before anything else.
Qualified on what the price depends on
Grade, size, finish, delivery city, timeline, GST entity, sample or order. Asked in one message where several are missing. A quantity under the MOQ is told so, politely, with the MOQ.
Listed products quoted; custom specs to the desk
A catalogue item at or above the MOQ is quoted at the listed price with delivery terms. A custom spec lands on your desk as a complete enquiry, and the assistant sends the quote your desk writes.
Proforma, advance, production
The proforma in the thread; the advance as a payment request; the production and dispatch dates confirmed as utility messages with the transporter and the LR number.
The next order
A distributor who orders monthly is reminded before the usual date and can confirm in one line. A price revision goes only to buyers of that product, with a STOP line.
The templates a supplier sends
Four WhatsApp message templates for manufacturers and B2B suppliers — RFQ received, missing specifications, quotation sent, and dispatch update. Each is written the way Meta's review reads it.
| Template | Category | When it goes out |
|---|---|---|
| RFQ received | Utility | The moment a request for quotation arrives, from any channel. |
| Missing specifications | Utility | The enquiry cannot be priced — no grade, no size, no quantity, no delivery point. |
| Quotation sent | Utility | When pricing has a number for the reference. |
| Dispatch update | Utility | When an order leaves the factory. |
Each template opens on its own page with the variables, a filled example and what Meta’s review objects to. Utility and authentication templates cost ₹0.115 a message in India, marketing ₹0.8631 — the pricing guide has the rest.
Questions manufacturers ask
Does it work with IndiaMART and TradeIndia leads?
A marketplace lead reaches Linkubit the way it reaches you — as an email or a WhatsApp message — and lands in the same inbox and company record as a direct enquiry. The buyer who then messages on WhatsApp is one contact, not two.
Will it quote our prices?
Listed products at listed prices, for quantities at or above the MOQ, with the delivery terms you set. A custom specification or a negotiated account goes to your desk, and the assistant sends what the desk writes.
Can it handle several people at one buyer?
Yes. People belong to a company record that carries credit terms, price list and GST details; each person has their own thread, and an order belongs to the company.
What about dispatch updates?
Production confirmed, dispatched with transporter and LR number, delivered — each a utility message in the thread, with no promotional line inside so it stays cheap and approved.
Read next
Ready to put your sales on autopilot?
Start with the manufacturers & b2b suppliers setupOnboarding starts from this industry's description — edit it, and the workspace is configured from what you wrote. No card.