WhatsApp template: booking confirmed
When the advance lands after the desk has confirmed the dates.
A utility template, sent when the advance lands after the desk has confirmed the dates. Usually sent outside the 24-hour window, so it is charged: ₹0.115 per message in India, before GST.
The template
Hi {{1}}, your booking {{2}} is confirmed: {{3}}, {{4}} to {{5}}, {{6}} guests, {{7}}. Advance of {{8}} received; balance {{9}} at check-in. Reply here with any request before you arrive.Variables
{{1}}— Guest name{{2}}— Booking reference{{3}}— Room type{{4}}— Check-in date{{5}}— Check-out date{{6}}— Guest count{{7}}— Meal plan{{8}}— Advance with currency{{9}}— Balance with currency
Filled in
Hi Farhan, your booking KR-3319 is confirmed: lake-view room, 24 to 26 October, 2 guests, breakfast included. Advance of ₹6,000 received; balance ₹12,000 at check-in. Reply here with any request before you arrive.
When to send it, and what gets it rejected
Everything the guest will look for on the day in one message: reference, dates, guests, meal plan, what is paid and what is due. The balance line is your policy — 'at check-in' or a link before arrival.
Submitting it to Meta
Create it in WhatsApp Manager (or through your tool) with the category Utility, paste the body with the {{n}} variables, and give each variable a sample value from the example above — Meta’s review reads the samples. Approval usually takes minutes to a few hours. If it comes back re-categorised as marketing, a line in the body reads as promotional; remove it rather than argue.
What it costs to send
In India, Meta charges ₹0.115 per delivered message for a utility template, plus 18% GST, when it is sent outside the customer’s 24-hour window. Inside the window it has been charged at the same rate since 1 October 2026. The pricing guide has the full rate card; Linkubit adds nothing to it.
Send it without typing it
In Linkubit this template is a step the assistant sends on its own when the moment arrives — the enquiry lands, the visit is booked, the shipment moves — with the variables filled from the record. Start free and connect your number.
Questions about this template
Is "Booking confirmed" a utility or a marketing template?
Utility. It is about the customer's own transaction, so it needs no separate opt-in, and it is charged at the utility rate inside and outside the 24-hour window since 1 October 2026.
What does it cost to send "Booking confirmed" in India?
₹0.115 per delivered message before 18% GST, on Meta's published rate as read on 18 September 2026. It is usually sent outside the window, so it is charged from the first message. Meta bills your own account; nothing is added.
Can I change the wording of "Booking confirmed"?
Yes. Keep the variables in order and none at the start or end of the body, keep the category honest — no offer, discount or "limited time" line in a utility message — and resubmit; the previous version keeps working until the new one is approved. The template checker tests a draft before you submit it.
More templates for hotels & resorts
- Enquiry received — The moment a room enquiry arrives, before dates are confirmed.
- Arrival details — The day before check-in.
- Return-stay offer — Once, to a consented past guest, ahead of the season they stayed in.
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