WhatsApp template: your report is ready
A lab or imaging report is available.
A utility template, sent a lab or imaging report is available. Usually sent outside the 24-hour window, so it is charged: ₹0.115 per message in India, before GST.
The template
Hi {{1}}, your {{2}} report from {{3}} is ready. Collect it at the desk or reply REPORT and we will send it here. {{4}}.Variables
{{1}}— Patient name{{2}}— Test{{3}}— Date of the test{{4}}— Whether a follow-up is needed
Filled in
Hi Kavya, your OPG X-ray report from 28 September is ready. Collect it at the desk or reply REPORT and we will send it here. Dr Nair would like to see you before the next sitting.
When to send it, and what gets it rejected
The report itself is sent only after the patient replies — a document a person asked for, in a thread they opened. Never the result in the message.
Submitting it to Meta
Create it in WhatsApp Manager (or through your tool) with the category Utility, paste the body with the {{n}} variables, and give each variable a sample value from the example above — Meta’s review reads the samples. Approval usually takes minutes to a few hours. If it comes back re-categorised as marketing, a line in the body reads as promotional; remove it rather than argue.
What it costs to send
In India, Meta charges ₹0.115 per delivered message for a utility template, plus 18% GST, when it is sent outside the customer’s 24-hour window. Inside the window it has been charged at the same rate since 1 October 2026. The pricing guide has the full rate card; Linkubit adds nothing to it.
Send it without typing it
In Linkubit this template is a step the assistant sends on its own when the moment arrives — the enquiry lands, the visit is booked, the shipment moves — with the variables filled from the record. Start free and connect your number.
Questions about this template
Is "Report ready" a utility or a marketing template?
Utility. It is about the customer's own transaction, so it needs no separate opt-in, and it is charged at the utility rate inside and outside the 24-hour window since 1 October 2026.
What does it cost to send "Report ready" in India?
₹0.115 per delivered message before 18% GST, on Meta's published rate as read on 18 September 2026. It is usually sent outside the window, so it is charged from the first message. Meta bills your own account; nothing is added.
Can I change the wording of "Report ready"?
Yes. Keep the variables in order and none at the start or end of the body, keep the category honest — no offer, discount or "limited time" line in a utility message — and resubmit; the previous version keeps working until the new one is approved. The template checker tests a draft before you submit it.
More templates for clinics & healthcare
- Enquiry received — A patient asks for an appointment or a price.
- Appointment confirmed — A slot is booked.
- Reminder — The day before, and two hours ahead.
- Estimate — After a consultation, when the patient asked for the cost.
- Balance due — A balance is outstanding after a visit.
- Check-up due — A recall interval has passed since the last visit.
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