WhatsApp template: time for your next appointment
When the interval the customer chose has passed — six weeks for a cut, four for colour.
A marketing template, sent when the interval the customer chose has passed — six weeks for a cut, four for colour. Usually sent outside the 24-hour window, so it is charged: ₹0.8631 per message in India, before GST.
The template
Hi {{1}}, it has been {{2}} since your last {{3}} with {{4}}. {{5}} has these times open this week: {{6}}. Reply with one to book, or STOP to opt out of these.Variables
{{1}}— Customer name{{2}}— Weeks since{{3}}— Service{{4}}— Stylist{{5}}— Stylist again{{6}}— Two or three times
Filled in
Hi Ritu, it has been 6 weeks since your last haircut with Farah. Farah has these times open this week: Thursday 5 pm, Saturday 11 am. Reply with one to book, or STOP to opt out of these.
When to send it, and what gets it rejected
Marketing, because the customer did not start this transaction — so opt-in and a STOP line. The interval is a field on the customer; the times are inside the stylist's hours. Sent once, not weekly.
Submitting it to Meta
Create it in WhatsApp Manager (or through your tool) with the category Marketing, paste the body with the {{n}} variables, and give each variable a sample value from the example above — Meta’s review reads the samples. Approval usually takes minutes to a few hours. If it comes back re-categorised as marketing, a line in the body reads as promotional; remove it rather than argue.
What it costs to send
In India, Meta charges ₹0.8631 per delivered message for a marketing template, plus 18% GST, when it is sent outside the customer’s 24-hour window. Marketing templates are charged inside the window too, and need marketing consent. The pricing guide has the full rate card; Linkubit adds nothing to it.
Send it without typing it
In Linkubit this template is a step the assistant sends on its own when the moment arrives — the enquiry lands, the visit is booked, the shipment moves — with the variables filled from the record. Start free and connect your number.
Questions about this template
Is "Rebooking due" a utility or a marketing template?
Marketing. It is promotional, so it may only go to a person who opted in to marketing messages, and it is charged wherever it is sent.
What does it cost to send "Rebooking due" in India?
₹0.8631 per delivered message before 18% GST, on Meta's published rate as read on 18 September 2026. It is usually sent outside the window, so it is charged from the first message. Meta bills your own account; nothing is added.
Can I change the wording of "Rebooking due"?
Yes. Keep the variables in order and none at the start or end of the body, keep the category honest — no offer, discount or "limited time" line in a utility message — and resubmit; the previous version keeps working until the new one is approved. The template checker tests a draft before you submit it.
More templates for salons & spas
- Appointment confirmed — The moment a time is agreed.
- Appointment reminder — The evening before, and two hours ahead.
- Package offer — Once, to a consented customer who asked about a package or takes a service regularly.
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