WhatsApp template: installation scheduled
When materials are delivered and the install date is fixed.
A utility template, sent when materials are delivered and the install date is fixed. Usually sent outside the 24-hour window, so it is charged: ₹0.115 per message in India, before GST.
The template
Hi {{1}}, your installation is scheduled for {{2}}. The team of {{3}} will need roof access from {{4}}. Materials were delivered on {{5}}. Reply here if the date does not work.Variables
{{1}}— Customer name{{2}}— Date, or date range{{3}}— Team size{{4}}— Start time{{5}}— Delivery date
Filled in
Hi Arvind, your installation is scheduled for 6–7 October. The team of three will need roof access from 9 am. Materials were delivered on 3 October. Reply here if the date does not work.
When to send it, and what gets it rejected
A status message about work the customer paid for. Keep the commissioning and net-meter step for its own message once the install is done; two dates in one message is the one the customer forgets.
Submitting it to Meta
Create it in WhatsApp Manager (or through your tool) with the category Utility, paste the body with the {{n}} variables, and give each variable a sample value from the example above — Meta’s review reads the samples. Approval usually takes minutes to a few hours. If it comes back re-categorised as marketing, a line in the body reads as promotional; remove it rather than argue.
What it costs to send
In India, Meta charges ₹0.115 per delivered message for a utility template, plus 18% GST, when it is sent outside the customer’s 24-hour window. Inside the window it has been charged at the same rate since 1 October 2026. The pricing guide has the full rate card; Linkubit adds nothing to it.
Send it without typing it
In Linkubit this template is a step the assistant sends on its own when the moment arrives — the enquiry lands, the visit is booked, the shipment moves — with the variables filled from the record. Start free and connect your number.
Questions about this template
Is "Installation scheduled" a utility or a marketing template?
Utility. It is about the customer's own transaction, so it needs no separate opt-in, and it is charged at the utility rate inside and outside the 24-hour window since 1 October 2026.
What does it cost to send "Installation scheduled" in India?
₹0.115 per delivered message before 18% GST, on Meta's published rate as read on 18 September 2026. It is usually sent outside the window, so it is charged from the first message. Meta bills your own account; nothing is added.
Can I change the wording of "Installation scheduled"?
Yes. Keep the variables in order and none at the start or end of the body, keep the category honest — no offer, discount or "limited time" line in a utility message — and resubmit; the previous version keeps working until the new one is approved. The template checker tests a draft before you submit it.
More templates for solar & home improvement
- Enquiry received — The moment a rooftop or renovation enquiry arrives.
- Site survey booked — Once a person has confirmed the survey time.
- Proposal ready — When the engineer has sized the system and priced it.
Ready to put your sales on autopilot?
Start freeNo coding required. No credit card required.