WhatsApp template: job completed with invoice
When the technician closes the job.
A utility template, sent when the technician closes the job. Usually sent outside the 24-hour window, so it is charged: ₹0.115 per message in India, before GST.
The template
Hi {{1}}, your {{2}} is done: {{3}}. Invoice {{4}}: {{5}}. Pay here {{6}} or by UPI to the technician. Warranty on this work: {{7}}. Reply here if anything is not right.Variables
{{1}}— Customer name{{2}}— Service{{3}}— What was done, in one line{{4}}— Invoice reference{{5}}— Amount with currency{{6}}— Payment link{{7}}— Warranty period
Filled in
Hi Prakash, your AC service is done: gas topped up, filters cleaned, drain cleared. Invoice HS-4471: ₹2,150. Pay here https://pay.example/h/4471 or by UPI to the technician. Warranty on this work: 30 days. Reply here if anything is not right.
When to send it, and what gets it rejected
The amount is the estimate the customer approved plus listed parts — entered by the technician, not worked out by the assistant. 'Not right' replies are escalated to a person by a rule.
Submitting it to Meta
Create it in WhatsApp Manager (or through your tool) with the category Utility, paste the body with the {{n}} variables, and give each variable a sample value from the example above — Meta’s review reads the samples. Approval usually takes minutes to a few hours. If it comes back re-categorised as marketing, a line in the body reads as promotional; remove it rather than argue.
What it costs to send
In India, Meta charges ₹0.115 per delivered message for a utility template, plus 18% GST, when it is sent outside the customer’s 24-hour window. Inside the window it has been charged at the same rate since 1 October 2026. The pricing guide has the full rate card; Linkubit adds nothing to it.
Send it without typing it
In Linkubit this template is a step the assistant sends on its own when the moment arrives — the enquiry lands, the visit is booked, the shipment moves — with the variables filled from the record. Start free and connect your number.
Questions about this template
Is "Job completed" a utility or a marketing template?
Utility. It is about the customer's own transaction, so it needs no separate opt-in, and it is charged at the utility rate inside and outside the 24-hour window since 1 October 2026.
What does it cost to send "Job completed" in India?
₹0.115 per delivered message before 18% GST, on Meta's published rate as read on 18 September 2026. It is usually sent outside the window, so it is charged from the first message. Meta bills your own account; nothing is added.
Can I change the wording of "Job completed"?
Yes. Keep the variables in order and none at the start or end of the body, keep the category honest — no offer, discount or "limited time" line in a utility message — and resubmit; the previous version keeps working until the new one is approved. The template checker tests a draft before you submit it.
More templates for home services & repairs
- Service visit booked — The moment a visit window is agreed.
- Technician on the way — When the dispatcher assigns the job and the technician sets off.
- AMC due — Before the next service date on a contract the customer holds.
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