WhatsApp template: site visit reminder, day before
The evening before, and once again two hours before.
A utility template, sent the evening before, and once again two hours before. Usually sent outside the 24-hour window, so it is charged: ₹0.115 per message in India, before GST.
The template
Reminder, {{1}}: your visit to {{2}} is {{3}} at {{4}}. {{5}} will meet you at {{6}}. Reply YES to confirm or tell us a better time.Variables
{{1}}— Lead name{{2}}— Property{{3}}— Tomorrow / today{{4}}— Time{{5}}— Agent's name{{6}}— Meeting point
Filled in
Reminder, Priya: your visit to Skyline Business Park is tomorrow at 11 am. Anil will meet you at the main lobby, Tower B. Reply YES to confirm or tell us a better time.
When to send it, and what gets it rejected
No-shows are the expensive part of property sales. A reminder that asks for a YES gets one, or gets a reschedule — either is better than an agent standing in a lobby. Utility category: it is about an appointment the customer made.
Submitting it to Meta
Create it in WhatsApp Manager (or through your tool) with the category Utility, paste the body with the {{n}} variables, and give each variable a sample value from the example above — Meta’s review reads the samples. Approval usually takes minutes to a few hours. If it comes back re-categorised as marketing, a line in the body reads as promotional; remove it rather than argue.
What it costs to send
In India, Meta charges ₹0.115 per delivered message for a utility template, plus 18% GST, when it is sent outside the customer’s 24-hour window. Inside the window it has been charged at the same rate since 1 October 2026. The pricing guide has the full rate card; Linkubit adds nothing to it.
Send it without typing it
In Linkubit this template is a step the assistant sends on its own when the moment arrives — the enquiry lands, the visit is booked, the shipment moves — with the variables filled from the record. Start free and connect your number.
Questions about this template
Is "Site visit reminder" a utility or a marketing template?
Utility. It is about the customer's own transaction, so it needs no separate opt-in, and it is charged at the utility rate inside and outside the 24-hour window since 1 October 2026.
What does it cost to send "Site visit reminder" in India?
₹0.115 per delivered message before 18% GST, on Meta's published rate as read on 18 September 2026. It is usually sent outside the window, so it is charged from the first message. Meta bills your own account; nothing is added.
Can I change the wording of "Site visit reminder"?
Yes. Keep the variables in order and none at the start or end of the body, keep the category honest — no offer, discount or "limited time" line in a utility message — and resubmit; the previous version keeps working until the new one is approved. The template checker tests a draft before you submit it.
More templates for commercial property
- Enquiry received — A lead has arrived — from a portal, an ad, or a walk-in form — and nobody has replied yet.
- Shortlist sent — You have two or three options that fit what they told you.
- Site visit confirmed — The visit is booked.
- After the visit — The same evening as the visit.
- Proposal sent — The formal offer or lease proposal is ready.
- Documents to proceed — Terms are agreed and the paperwork starts.
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