Export your data and erase a person or the whole workspace

Data requests

A request reaches you once the person has confirmed their address, from the public request form or Meta's deletion callback. Each row shows the kind — Copy of their data, Correction or Erasure — and a badge (Open, Overdue, Declined, Done, or "Done automatically").

• Erase (needs the permission to erase) — confirm by typing the person's name, then Erase permanently.
• Build and send their data — builds the export and sends it to them over the channel that verified them.
• Mark corrected, or Decline with a note.
• An erasure or access request nobody has touched is fulfilled automatically 25 days after it arrived, five days before the deadline; the row says when.

Export the workspace

On the Export card press Export the workspace. Everything the workspace holds — contacts, companies, conversations, messages, activity and configuration — is built in the background as one zip with a JSON file per table, and the link works for a day. It needs the permission Export the workspace's data.

One person

On a contact's page, Export their data builds a download for that person (Download their data, Rebuild). Erase removes them — this is not a soft delete and there is no undo. You type their name to confirm, and "N records destroyed" tells you how much went. What stays: the hashed suppression, so they are not contacted again, and billing rows with the reference removed. The erasure is written to the audit log.

Delete the organisation

On the Delete this organisation card press Delete organisation, type the workspace's slug and choose Delete everything. Every record is destroyed and you are signed out; opt-outs are kept as hashes, and encrypted backups age out within 14 days. It needs the permission to erase the workspace.