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WhatsApp API error codes explained: 131049, 131026, 131047 and more

The WhatsApp Cloud API errors a business actually meets — 131049, 131026, 131047, 131048, 131050, 131056, 132001, 131042 — what each means and what to do.

Updated 6 October 2026 · 2 min read

In short

Most failed WhatsApp messages carry one of a dozen codes. 131049 means Meta held back a marketing message to protect engagement — wait 24 hours. 131047 means the 24-hour window closed — send a template. 131026 means the number can't receive it. 131042 means your WhatsApp account has no working payment method.

The common ones

CodeWhat it meansWhat to do
131049Meta didn't deliver a marketing message "to maintain healthy ecosystem engagement" — a per-person cap on marketing messages. Applies in India.Don't resend for at least 24 hours; retrying sooner fails again. Fewer, more relevant marketing messages.
131050The person turned off marketing messages from you.Don't retry. Service messages still work.
131047More than 24 hours since the customer last wrote.Send an approved template; free-form replies wait for them to write.
131026Couldn't deliver — the number isn't on WhatsApp, or the person hasn't accepted WhatsApp's latest terms or updated the app.Check the number; reach them another way.
131048Too many earlier messages were blocked or reported as spam.Pause marketing; check quality in WhatsApp Manager.
131056Too many messages to the same person in a short time.Wait before messaging that person; others are unaffected.
130429Sending faster than your number's throughput.Nothing — Linkubit slows down and retries.
132000 / 132012Template parameters missing or wrongly formatted.Fill every variable in the template's format.
132001Template doesn't exist in that language, or isn't approved.Check the name, language and status in Settings › Templates.
131042Payment problem on your WhatsApp Business Account — no payment method, credit limit reached, currency not set.Add or fix the payment method in WhatsApp Manager › Billing & payment.
131031 / 368The account is locked or temporarily blocked for a policy breach.See restricted or banned.

131049 in plain words

Meta caps how many marketing messages one person receives from all businesses. When a person is at the cap, your message is held back with 131049 even though nothing is wrong with it. Marketing messages sent inside a window the person opened don't count. It is not a penalty on your account.

Sources: Meta's error codes and per-user marketing limits.

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